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Submitted by transcom_admin on Mon, 04/11/2022 - 17:34
Section
TRANSFORMATION dddd SOLUTIONS
Header Theme
Transcom Black
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Small
Supercalifragilistic-digitalisation
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Needless to say, we’re talking about transformation. We’ll bring our experts and our agile ways of working, you bring your ambitions. Together we’ll make the magic happen, regardless if it involves small tweaks or a full makeover.
Call to Action
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Right Offset
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Transcom Black
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Normal
Title Heading Level
H1
Module Theme
Transcom Bright Blue 10% tint
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T:Labs, our innovation hub.
Description
Innovation is more about new ways than new things. Daring to be curious. Experimenting together and learning from each other. That’s why we have T:Labs, where we coinnovate and discover brilliance with our clients. It's where we together discover things like how you can offer a low cost subscription with a smart and automated customer service that your end users would love.
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Right
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16:9
CX Advisory.
Description
CX can always be better. That's why we analyse and compare, drilling as deep as we have to. Once we know what your customers need, we design experiences they love. And use smart technology to make them impeccable. We are true nerds when it comes to knowing the latest and greatest in digital CX. Trust us to find a solution that fits your stack rather than shoehorning in a less perfect solution.
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Left
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16:9
Making data actionable.
Description
Sometimes you get your data from first call resolution, sometimes you get it from speech analytics. Like when we used information from a European brand's customer interactions to improve their client relations and increase sales by 20%. That's why we love data, because data means insights. Insights mean we can improve. And improvements lead to a better experience for you, your customers, and our people.
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Right
Image Ratio
16:9
Title Heading Level
H1
Module Theme
Transcom White
If they say it can't be done, talk to us instead.
Subtitle
A brilliant tech startup: “Transcom transformed our customer service to meet our hyper growth”
Result
61% of total volumes
Description
is routed to a Transcom bot to process backend transactions with RPA
Offshore operations in Davao
Description
grew the client's headcount and expanded their social media platforms support
Call to Action
Title Heading Level
H2
Article Card
E-commerce & Tech
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16:9
Title Heading Level
H1
Services & Utilities
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16:9
Title Heading Level
H1
Telco, Cable & Broadband Operators
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16:9
Title Heading Level
H1
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Top Aligned
Module Theme
Transcom White
Title Heading Level
H1
Let's start something brilliant.
Call to Action
Title Alignment
Right Offset
Module Theme
Transcom Yellow
Type
Tertiary
Title Heading Level
H1